The most important skills needed for this role are communication skills and the ability to work as part of a team. This role is persistent. This role requires some affinity for cloud applications. You do have to use different applications so you need a computer and some ability to work with modern applications online.

• Use the Events planning slack channel and google resource calendars to work with the instructors for instructor care
• Recruit and train new instructors
• Technical system admin for Events Management system
• Attend periodic training and update technical system admin training
• Have events posted according to the Events Management schedule each month
• Manage the classes and events for your specific shop
• Make sure the event is placed in meetup/wild apricot and is correctly entered
• Review and curation of the central waitlist, including contacting those on the list and removing them according to the correct workflow
• Assist with marketing and filling the classes by working with the Marketing team and Jennyfer as appropriate
• Encourage the instructors to market their classes using their social media and other suggested free resources
• Keep growing skills in Wild Apricot and Nova Labs processes by asking questions and working with IT services (Jennyfer, Bob, etc)
• Be responsive and communicative

Onboarding checklist

Onboarding Shop Coordinator