This is a summary of the policy, but is intended to support the membership workflow and provide process guidance for members. Members may hunt for the policy and read the Member Participation agreement from which these are derived.

• Notify [email protected] to change your member level.
• Change request received less than 3 days before the end of the month, are very unreasonable and not in compliance with the Member Participation Agreement, so may not be processed.
• Dues are monthly and do not accrue daily so there is no proration or adding the amount to “make up the difference”.
• Member level changes must be sent via email (not Slack) since an audit trail is needed for financial impacts.
• Notification should be well in advance but at least 2 weeks before the end of the month.
• Because of the billing requirements, we must change the level at last 3 days before the end of the month to ensure billing is accurate on the 1st.
• minimum 30 minutes setup and break down time between events. If more is needed for a specific event, let the Event Coordinator know so they can add it to the booking but not to the WA class listing.