General Questions

What is a Makerspace?

What is Nova Labs?

When is Nova Labs open?

Can I come in for a tour?

How can I participate?

Volunteer Questions

How do I ask more questions or get more information?

What kinds of projects are on our Maker Wall of Fame?

Computer Network and Audio Video Usage FAQS

Account Services

Account and System Help

How do I apply for Key Membership?

How do I Sponsor someone for Key Membership?

How do I apply for Family Membership?

What is our Slack URL?

What is the Slack policy?

How can non-members get access to Slack?

How do I cancel my membership?

Membership Questions

What levels of membership are available?

What is Green Orientation (GO!) class and how do I attend one?

How do I become a member?

I have tons of experience, do I still need a sign-off?

I'm in a hurry, could I get a one-on-one sign-off?

Events

Can non-members attend events or classes?

How do I cancel my event registration?

How do I request a refund?

How can I apply a credit or gift certificate to pay for a class?