All tool training and classes are open to the public unless otherwise noted on the event. You can take classes even if you are not a paying member. However, to gain independent access to our shops and Orange Bay areas outside of class time, you must be a member.
A sign off class provides basic safety and operational training on, and independent access to, a specific set of tools at Nova Labs. It is not associated with any professional or industry-level certification status, nor is any document issued upon completion.
Full refunds can be provided if you cancel at least 48 hours in advance. You must cancel your own registration using the events tab on your account profile. There is no refund available if you do not cancel prior to 48 hours before the start of the class and the event is configured to disallow it. You do need to email the support desk to let us know. We carefully apply the refund policy to everyone, so it is fair and impartial regardless of the reason for the cancellation. Please do not pressure the instructors to reschedule, or the staff for exceptions. The policy is applied to everyone in order to be fair.
We want to prioritize both the accessibility of our education programs and the teaching artists who give their time and effort to our community.
Front desk hours follow the Fairfax County School’s cancellation policy.
We do not automatically cancel classes and events until the Fairfax County School announces a decision. At that point, it becomes a risk for the makerspace. However, please check your class/event for status on the portal calendar. You may also contact your instructor, event host, or the helpdesk through [email protected] for specific questions.
Refunds are issued when a paid class is canceled.
If there is a widespread epidemic in Fairfax County, we will follow the FCPS closure rules.
There are no refunds, transfers, make-ups, or deferments for missed classes. Additionally, if you are more than 15 minutes late to a safety sign-off class, you may be turned away and marked as a missed class.
Students may be turned away the safety dress code for the class is not met. There are no refunds, transfers, make-ups, or deferments. Class descriptions may require additional safety equipment. For each area, the minimum requirements are: